Return & Refund Policy

Return & Refund Policy

Customer satisfaction is our priority at Medicube.

Return Window

Returns can be requested within 14 days after your package has been delivered.

Return Requirements

Products must be:

  • Unused
  • Unopened
  • In original packaging
  • Include all original accessories (if applicable)

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

  • Opened skincare products
  • Used beauty devices
  • Final Sale items
  • Gift cards

Damaged or Incorrect Orders

If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery.

Refund Processing

Once your returned item has been inspected, refunds will be processed within 2–5 business days to your original payment method.

Shipping charges are non-refundable unless the return is caused by our error.

Contact

Email: shopmedicubeus@gmail.com

Website: shopmedicubeus.com